Effective leadership is one of the most invaluable things people faced with a crisis situation can have. It has, in the past, helped save thousands of lives. Leaders, like Hari Ravichandran, understand the importance of guiding people during difficult times.
Take a look at this explanation of how good leaders assist during a crisis.
Create a sense of peace.
For many people, adverse situations can be very alarming. Individuals may feel inclined to react as opposed to respond during such situations.
This often does not bode well for them. There have been times, once a crisis begins, that people reacted so impulsively that everything quickly descended into chaos.
People need effective post-crisis leadership to maintain order and cultivate peace and harmony. High-quality leaders can reassure people that they will get through whatever obstacles they are facing. They can also keep people calm by assigning responsibilities to them. This allows them to focus on completing their designated tasks as opposed to worrying about the negative impact of the calamity.
Fostering tranquility in the midst of a catastrophe is extremely beneficial because it gives people the opportunity and space to be more productive and take on a problem-solving mindset. Chaos during a disaster has the opposite effect; it leads to more problems and reduces the chance for people to develop meaningful solutions.
Assist in team management.
To deal with something as large in magnitude as a crisis, people need to form well-organized teams. A leader can assess the situation at hand and establish teams to address each issue that has arisen as a result of the catastrophe.
For example, if a leader is faced with a natural disaster, he or she may decide that rescue, medical, food, water, shelter, and record-keeping teams are needed to help survivors, promote health and wellness, and monitor who and what is coming in and going out of certain facilities. It is very likely that a great deal of work will need to be completed during a crisis. A leader can form teams to divide up the work so that people do not end up feeling overwhelmed by what needs to get done.
Many leaders take the time to understand the people they are directing so that they have a solid sense of the strengths certain people possess. They examine those strengths and make the decision to add people to specific teams.
Provide emotional support.
Individuals going through a crisis usually experience a range of emotions from anger to despair to confusion. Though they can lean on each other for support, these individuals would also benefit from having a leader comfort them.
Good leaders know how to appeal to the emotions of their followers, especially during a calamity. They know how to convey to them that there is still hope, help, healing, and concern despite the devastation going on around them.
Genuine leaders can soothe the emotional wounds people often experience during a crisis. They can also help reduce their stress and anxiety levels by reassuring them that things to return to normal after the emergency situation has subsided.
Throughout history, many notable leaders have assessed the emotional temperature of their followers during a catastrophic event and developed a remedy to bring their temperature down; some of these remedies include slogans they encouraged their followers to speak to remain hopeful and activities they persuaded them to participate in to calm their nerves.
Open communication channels.
Communication amidst a catastrophe is key. People need to be aware of what is going on in various places and how they can give or receive assistance.
A leader can aid in opening communication channels, so that masses of people are well-informed of what is going on in different areas. He or she may facilitate daily check-ins and ask volunteers to report information to them every morning.
The leader may then disseminate that information to the masses so that people stay up-to-date and aware of what is occurring. It is worth noting that leaders not only speak to their people, but they also listen. An effective leader would establish platforms so that regular people can share their perspectives, ideas, and concerns.
If a leader does not listen to their people, he or she may end up being completely disconnected from them and fail to recognize their needs. A leader who is not in tune with the mindset of their followers may eventually lose their followers’ trust.
Leaders who are not trusted have a difficult time convincing people to follow their instructions; thus, they are rendered irrelevant because they cannot create any real change or make a significant impact on the lives of their people.
High-quality leadership during a crisis is crucial, especially when considering the severity of the event. Hopefully, in the future, more good leaders will step up to the mantle and provide support to those who need it most.