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Dell vs HP laptops: Which is the best brand?

Published by Atul Kumar Pandey on June 11, 2016.

Whenever we look for a better laptop brand on the market or on the online market, two names shines a lot which is Dell and HP. Both the manufacturers are remarkable in terms of characteristics and service, also holds a dominant market share.

In our verdict, you can’t go wrong with either. Just a small feature or best deal value makes users shift from Dell to HP and vice-versa.

Let’s make some difference and check out which one is better…

First difference is the price.

The cost of a laptop makes it a winner or a loser. Compared to HP, Dell laptops are a little cheaper or in other words affordable due to several reasons.

So, if you are one who has a low or tight budget then Dell has many things that the HP brand can offer. But this doesn’t make HP brand costlier, but an alternate choice.

The real reason why HP’s laptops are costlier than Dell because, in the offline market, Dell sells its laptops with specialized vendors whereas HP uses dedicated retailers and makes their laptops and accessories easy to buy in the consumer electronics market.

So the winner of this round is Dell.

Looks and form factor.

The first thing anyone looks at is the laptop’s appearance and form factor. Dell laptops are available in different colors with eye-catching impact, while HP laptops have fewer design choices and colors, with grey or black the only available color choices.

HP is known for its designer looks and they are always ahead to adapt newer form factors. On the other side, Dell is more focused on industrial design and form factor and slow to adopt new things. Few of Dell’s models proved that they’ve design sense too.

So the winner of this round is HP.

Configs and features.

Here both brands are doing well. Both offer a wide choice of configs and features. If one needs a laptop with more memory or storage, he will definitely get that one. Apart from this, newer features are also available in their flagship as well as some high-end models.

This is a Tie!

Customer service.

No brand can stand for long without better customer service, because a brand retains more customers when they make their existing customers satisfied with true service.

Based on our small survey we found Dell has a strong customer service value than HP, especially in the computer segment.

Dell has a better and easy to understand website where a consumer has to hunt little for any issue or service. Whereas, HP’s website is more focused on newer models and advertisements.

Both brands offer accident coverage or extended warranty service but Dell has a more successful track record and according to research Dell has a lower fault rate.

So the winner of this round is Dell.

Final verdict.

Clearly, Dell is the winner, but, HP is not the looser but a strong contender in the competition. As we said earlier, you can’t go wrong with either option.

Both brands have the best things to offer, all you need to do is little research.

Now it is your turn to choose a better brand for yourself.

Categorized in Laptop, Technology and tagged in , , , .

Published by Atul Kumar Pandey

Atul Kumar Pandey is a creator of atulhost. Being a business management graduate, he has a flair for business writing but also likes to dabble in technological trends. He is a voracious reader and an avid tech tester and loves to try new things.

    Comments and feedback

  1. According to my life experience HP is way better than Dell. Where I live, HP service centre is near to me and performance vice they build really snappy laptops for budget users.

  2. I like Dell because my brother had a HP and it lags and freezes a lot. I can’t really play game even if I get an HP PC somebody said they had the HP All-in-One and its freezes too.

    • Thanks Jason for sharing your feedback. However, I would like to add few lines about HP laptops. HP’s main key strengths are a wide selection of models, sexy design and solid tech support. The weaknesses are no or limited high-end laptops, sometimes average battery life and bland business laptops. Dell follows the business side moreover consumer side.

  3. My vote is fore “Dell”, though “HP” is also a better brand with its hardware. But for design, stability and performance wise Dell is little ahead than “HP”. If you want to buy a business laptop of HP brand, I will personally recommend for Pavilion series and for Dell nothing is better than Inspiron and Vostro series.

    • I have used both laptop the lags is up to your specs if you have lower budget then buy Dell otherwise buy HP. HP is way better then Dell; their customer support their hardware specs are awesome. But if you are going buy the laptop only for gaming then buy Dell Alienware but remember its use is only for gaming and at last my vote is to HP.

  4. Hi, My Toshiba laptop finally died after 8 yrs. Now my problem is I can’t decide between Dell Inspiron 17.3″ or HP Spectre 15.6″. Any honest suggestions?

  5. I am really confused to buy HP AY513TX or HP AY511TX because of their availability of DOS and Windows respectively. What should I prefer? DOS or Windows?

    • It is your choice, DOS is basically Linux (Ubuntu OS) and Windows is what most users use today.

      If what you need very limited, like opening office programs and basic internet uses then DOS is a better option. But Windows comes in the field once your users are more than a basic user. Personally, I would recommend you to choose Windows based if you are not geeky enough with Linux commands.

  6. Can any one suggest me a proper nice laptop? My wants are…

    1) I want to do gaming not much but little bit
    2) I want to do Photoshop also not much but little bit
    3) I want to go for a normal laptop updated one I want rough and tough laptop

    Can any one ?

    • There are many brands and models for you. But I would recommend you these two.

      1. Dell XPS 13 or Dell XPS 9350-1340SLV
      2. ASUS ZenBook UX330UA

  7. In terms of battery life and life span, which laptop is better between HP and Dell for a college student? Other suggestions are also allowed outside of Dell and HP.

  8. Sir I want to do these works on laptop

    Video editing for youtube
    Application building
    Websites building

    Which will perfect laptop for me

    In Dell and hp

    Can I done these all in i3 processer laptop

    Please help me

  9. Please advice. I want to get a new laptop, I am a network security engineer and I do a lot of virtualization, programming, and intensive CPU tasks. Should I go for Dell or HP or Apple? Please help.

    • Better you go with Dell system as they have many models with high-end specs and a wide variety of laptops exists, HP is less superior in the business industry. Apple systems are only useful if your entire system is running on Mac ecosystem.

  10. Hello Atul, I would like to ask which one should I choose, Dell Inspiron 14 7460 (Core i5-7200U) or HP Pavilion 14 Bf004tx (Core i5-7200U). The Difference is HP has more slot than Dell (USB Type-C).

  11. Hello Atul, Thanks for reviewing this best laptop brands list, which is useful for everyone. I just need one advise. I need to buy 2 in 1 tablet based windows laptop, I’m confused between HP Spectre X2 and Dell latitude 5285 and Lenovo Miix 720. All are with the same price and near specifications. I need to know which one is better.

  12. Hi Atul, I am very much confused between Dell vs HP laptop. Specs are almost similar and the only difference is the graphic processor. The dell has AMD Radeon R7 530 GDDR5 and the HP has NVIDIA 940MX DDR3. Which one is better, my requirements are efficiency with Premier Pro, Lightroom and Photoshop.

    • NVIDIA 940MX DDR3 is still more powerful than AMD Radeon R7 GDDR5. Here CUDA Cores are more important than anything because you have specified some of the editing applications.

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