Dell vs HP laptops – who has the best?

Whenever we look for the best laptop brands on the market, two names shine a lot which are Dell and HP (Hewlett-Packard). Both are well-known computer brands in the computer industry and offer a wide range of laptops for different needs and budgets.

Both companies have a reputation for producing high-quality laptops that are reliable and durable. Both are remarkable in terms of characteristics and services and also hold a dominant market share in computing as well as computer-related industries.

Key takeaways:

Dell laptops are known for their sleek and stylish designs, as well as for their high-end gaming laptops (it has an Alienware brand, especially for gamers). They are often geared toward business users and professionals, and they offer a wide range of customization options.

HP laptops are known for their strong performance and long battery life. They also offer a wide range of laptops for different needs and budgets, including budget-friendly options for students and families. HP laptops are also often geared toward home users and casual gamers.

In our verdict, you can’t go wrong with either.

Just a small feature or best deal value makes users shift from Dell to HP and vice-versa.

Let’s make some difference and check out which one is better…

The first difference is cost.

The cost of a laptop makes it a winner or a loser. Compared to HP, Dell laptops are a little cheaper or in other words affordable due to several reasons.

So, if you are one who has a low or tight budget then Dell has many things that the HP brand can offer. But this doesn’t make the HP brand’s laptops costlier but an alternate choice for users. The real reason why HP’s laptops are costlier than Dell’s is because, in the offline market, Dell sells its laptops with specialized vendors whereas HP uses dedicated retailers and makes their laptops and accessories easy to buy in the consumer electronics market.

So the winner of this round is Dell.

Looks and form factor.

The first thing anyone looks at is the laptop’s appearance and form factor. Dell laptops are available in different colors with eye-catching impact, while HP laptops have fewer design choices and colors, with grey or black the only available color choices.

HP is known for its designer looks and they are always ahead in adapting newer form factors. On the other side, Dell is more focused on industrial design and form factors and is slow to adopt new things. Few of Dell’s models proved that they’ve design sense too.

So the winner of the looks and form factor round is HP.

Configs and features.

Here both brands are doing well. Both offer a wide choice of configs and features. If one needs a laptop with more memory or storage, he will definitely get that one. Apart from this, newer features are also available in their flagship as well as most high-end models. You’ll never make complaints about features here.

This is a tie for the configs and features round!

Customer service.

No brand can stand for long without better customer service, because a brand can retain more customers when it makes its existing customers happy and satisfied with true service.

Based on our small survey we found Dell has a strong customer service value compared to HP, especially in the computer segment. Dell has a better and easy-to-understand website where a consumer has to hunt little for any issue or service.

Whereas, HP’s website is focused more on newer models and advertisements.

Both brands offer accident coverage or extended warranty service but Dell has a more successful track record in repairs and after-sales services; Dell even has a lower fault rate too.

So the winner of the customer service round is Dell.

Final verdict.

Ultimately, the choice between a Dell or an HP laptop will depend more on your specific needs and preferences including budget. However we’ve seen a small difference clearly, so Dell is the winner, and, HP is second to it as a strong contender in the competition.

As we said earlier, you can’t go wrong with either option. Both brands have the best things to offer, all you need to do is little research. Since both companies offer a wide range of options, it’s important to research different models and compare their features and specifications to find the best fit for you. Now it is your turn to choose a better brand for yourself.

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  1. Irfan Hameed Avatar
    Irfan Hameed

    Over the last twelve years, I have used 4 – 3 Dell and HP laptops respectively, as per my experience HP is better.

    1. AtulHost Avatar

      Thanks, Irfan Brother for sharing your feedback.

    2. Subhadeep Bhatta Avatar
      Subhadeep Bhatta

      @IrfanHameed How is it better??

  2. Rahul Avatar

    According to my life experience HP is way better than Dell. Where I live, HP service centre is near to me and performance vice they build really snappy laptops for budget users.

  3. Jason Avatar

    I like Dell because my brother had a HP and it lags and freezes a lot. I can’t really play game even if I get an HP PC somebody said they had the HP All-in-One and its freezes too.

    1. AtulHost Avatar

      Thanks Jason for sharing your feedback. However, I would like to add few lines about HP laptops. HP’s main key strengths are a wide selection of models, sexy design and solid tech support. The weaknesses are no or limited high-end laptops, sometimes average battery life and bland business laptops. Dell follows the business side moreover consumer side.

    2. suraj Avatar

      Because you didn’t buy the right one.

  4. Tridip Kumar Bag Avatar
    Tridip Kumar Bag

    My vote is fore “Dell”, though “HP” is also a better brand with its hardware. But for design, stability and performance wise Dell is little ahead than “HP”. If you want to buy a business laptop of HP brand, I will personally recommend for Pavilion series and for Dell nothing is better than Inspiron and Vostro series.

    1. AtulHost Avatar

      Thanks for your suggestions bro.

  5. Tridip Kumar Bag Avatar
    Tridip Kumar Bag

    Welcome Brother.

    1. Zain Rafiqi Avatar
      Zain Rafiqi

      I have used both laptop the lags is up to your specs if you have lower budget then buy Dell otherwise buy HP. HP is way better then Dell; their customer support their hardware specs are awesome. But if you are going buy the laptop only for gaming then buy Dell Alienware but remember its use is only for gaming and at last my vote is to HP.

  6. Cherry Cooney Avatar
    Cherry Cooney

    Hi, My Toshiba laptop finally died after 8 yrs. Now my problem is I can’t decide between Dell Inspiron 17.3″ or HP Spectre 15.6″. Any honest suggestions?

    1. AtulHost Avatar

      HP Spectre 15.6″ is way better than Dell Inspiron 17.3″. Go for HP one because it has looks as well as latest rigs to perform well.

    2. Sarvesh Avatar

      Dell is best because I can use it and it can work freshly.

  7. Dolly Garcha Avatar
    Dolly Garcha

    I am really confused to buy HP AY513TX or HP AY511TX because of their availability of DOS and Windows respectively. What should I prefer? DOS or Windows?

    1. AtulHost Avatar

      It is your choice, DOS is basically Linux (Ubuntu OS) and Windows is what most users use today.

      If what you need very limited, like opening office programs and basic internet uses then DOS is a better option. But Windows comes in the field once your users are more than a basic user. Personally, I would recommend you to choose Windows based if you are not geeky enough with Linux commands.

    2. Sanket Sonawane Avatar
      Sanket Sonawane

      Windows should be better.

  8. Jevin Avatar

    Can any one suggest me a proper nice laptop? My wants are…

    1) I want to do gaming not much but little bit
    2) I want to do Photoshop also not much but little bit
    3) I want to go for a normal laptop updated one I want rough and tough laptop

    Can any one ?

    1. AtulHost Avatar

      There are many brands and models for you. But I would recommend you these two.

      1. Dell XPS 13 or Dell XPS 9350-1340SLV
      2. ASUS ZenBook UX330UA

  9. Olawole olabisi Avatar
    Olawole olabisi

    In terms of battery life and life span, which laptop is better between HP and Dell for a college student? Other suggestions are also allowed outside of Dell and HP.

    1. AtulHost Avatar

      Brother, both the brands are best in terms of battery and lifespan. Battery life entirely depends on what model we choose. I would recommend buying one with latest hardware and specifications; because they are more energy efficient.

      I have written the entire article on best laptops for students check out them.

      Best Laptops for College Students
      5 Best Laptops for College Students

  10. RRSalian Avatar

    Which is better HP 15 AY511TX or HP 15 AY517TX?

    1. AtulHost Avatar

      Based on specifications I would say HP 15 AY511TX is a better option.

  11. Vinod Ahirwar Avatar
    Vinod Ahirwar

    Sir I want to do these works on laptop

    Video editing for youtube
    Application building
    Websites building

    Which will perfect laptop for me

    In Dell and hp

    Can I done these all in i3 processer laptop

    Please help me

  12. Pooja Pulikkal Avatar
    Pooja Pulikkal

    I think HP is better than Dell, for the professionals and office use HP is more suitable.

    1. Stabak Kumar Avatar
      Stabak Kumar

      You’re right but I think Dell is being used in every field.

  13. Cisco Avatar

    Please advice. I want to get a new laptop, I am a network security engineer and I do a lot of virtualization, programming, and intensive CPU tasks. Should I go for Dell or HP or Apple? Please help.

    1. AtulHost Avatar

      Better you go with Dell system as they have many models with high-end specs and a wide variety of laptops exists, HP is less superior in the business industry. Apple systems are only useful if your entire system is running on Mac ecosystem.

  14. Drakes Avatar

    Hello Atul, I would like to ask which one should I choose, Dell Inspiron 14 7460 (Core i5-7200U) or HP Pavilion 14 Bf004tx (Core i5-7200U). The Difference is HP has more slot than Dell (USB Type-C).

    1. AtulHost Avatar

      First understand which is best laptop for you, Dell or HP, then consider you need more ports, if yes then stick with HP.

  15. Ahmed Qadi Avatar
    Ahmed Qadi

    Hello Atul, Thanks for reviewing this best laptop brands list, which is useful for everyone. I just need one advise. I need to buy 2 in 1 tablet based windows laptop, I’m confused between HP Spectre X2 and Dell latitude 5285 and Lenovo Miix 720. All are with the same price and near specifications. I need to know which one is better.

    1. AtulHost Avatar

      Without any doubt go for HP Spectre X2 because it is best one of all the selected laptop models.

  16. Ajay Kandhari Avatar
    Ajay Kandhari

    Hi Atul, I am very much confused between Dell vs HP laptop. Specs are almost similar and the only difference is the graphic processor. The dell has AMD Radeon R7 530 GDDR5 and the HP has NVIDIA 940MX DDR3. Which one is better, my requirements are efficiency with Premier Pro, Lightroom and Photoshop.

    1. AtulHost Avatar

      NVIDIA 940MX DDR3 is still more powerful than AMD Radeon R7 GDDR5. Here CUDA Cores are more important than anything because you have specified some of the editing applications.

  17. Ia Rifat Avatar
    Ia Rifat

    I think Dell is better than HP for all purposes. Isn’t it?