Dell vs HP laptops: Which is the best brand?

Whenever we look for a better laptop brand on the market or on the online market, two names shines a lot which is Dell and HP. Both the manufacturers are remarkable in terms of characteristics and service, also holds a dominant market share.

In our verdict, you can’t go wrong with either. Just a small feature or best deal value makes users shift from Dell to HP and vice-versa.

Let’s make some difference and check out which one is better…

First difference is the price.

The cost of a laptop makes it a winner or a loser. Compared to HP, Dell laptops are a little cheaper or in other words affordable due to several reasons.

So, if you are one who has a low or tight budget then Dell has many things that the HP brand can offer. But this doesn’t make HP brand costlier, but an alternate choice.

The real reason why HP’s laptops are costlier than Dell because, in the offline market, Dell sells its laptops with specialized vendors whereas HP uses dedicated retailers and makes their laptops and accessories easy to buy in the consumer electronics market.

So the winner of this round is Dell.

Looks and form factor.

The first thing anyone looks at is the laptop’s appearance and form factor. Dell laptops are available in different colors with eye-catching impact, while HP laptops have fewer design choices and colors, with grey or black the only available color choices.

HP is known for its designer looks and they are always ahead to adapt newer form factors. On the other side, Dell is more focused on industrial design and form factor and slow to adopt new things. Few of Dell’s models proved that they’ve design sense too.

So the winner of this round is HP.

Configs and features.

Here both brands are doing well. Both offer a wide choice of configs and features. If one needs a laptop with more memory or storage, he will definitely get that one. Apart from this, newer features are also available in their flagship as well as some high-end models.

This is a Tie!

Customer service.

No brand can stand for long without better customer service, because a brand retains more customers when they make their existing customers satisfied with true service.

Based on our small survey we found Dell has a strong customer service value than HP, especially in the computer segment.

Dell has a better and easy to understand website where a consumer has to hunt little for any issue or service. Whereas, HP’s website is more focused on newer models and advertisements.

Both brands offer accident coverage or extended warranty service but Dell has a more successful track record and according to research Dell has a lower fault rate.

So the winner of this round is Dell.

Final verdict.

Clearly, Dell is the winner, but, HP is not the looser but a strong contender in the competition. As we said earlier, you can’t go wrong with either option.

Both brands have the best things to offer, all you need to do is little research.

Now it is your turn to choose a better brand for yourself.

Published by AtulHost

Creator of AtulHost. An ardent Linux user. Comes from a business management background. Loves to do research on modern business insights and technological solutions.

Comments and feedback

  1. According to my life experience HP is way better than Dell. Where I live, HP service centre is near to me and performance vice they build really snappy laptops for budget users.

  2. I like Dell because my brother had a HP and it lags and freezes a lot. I can’t really play game even if I get an HP PC somebody said they had the HP All-in-One and its freezes too.

    • Thanks Jason for sharing your feedback. However, I would like to add few lines about HP laptops. HP’s main key strengths are a wide selection of models, sexy design and solid tech support. The weaknesses are no or limited high-end laptops, sometimes average battery life and bland business laptops. Dell follows the business side moreover consumer side.

  3. My vote is fore “Dell”, though “HP” is also a better brand with its hardware. But for design, stability and performance wise Dell is little ahead than “HP”. If you want to buy a business laptop of HP brand, I will personally recommend for Pavilion series and for Dell nothing is better than Inspiron and Vostro series.

    • I have used both laptop the lags is up to your specs if you have lower budget then buy Dell otherwise buy HP. HP is way better then Dell; their customer support their hardware specs are awesome. But if you are going buy the laptop only for gaming then buy Dell Alienware but remember its use is only for gaming and at last my vote is to HP.

  4. Hi, My Toshiba laptop finally died after 8 yrs. Now my problem is I can’t decide between Dell Inspiron 17.3″ or HP Spectre 15.6″. Any honest suggestions?

  5. I am really confused to buy HP AY513TX or HP AY511TX because of their availability of DOS and Windows respectively. What should I prefer? DOS or Windows?

    • It is your choice, DOS is basically Linux (Ubuntu OS) and Windows is what most users use today.

      If what you need very limited, like opening office programs and basic internet uses then DOS is a better option. But Windows comes in the field once your users are more than a basic user. Personally, I would recommend you to choose Windows based if you are not geeky enough with Linux commands.

  6. Can any one suggest me a proper nice laptop? My wants are…

    1) I want to do gaming not much but little bit
    2) I want to do Photoshop also not much but little bit
    3) I want to go for a normal laptop updated one I want rough and tough laptop

    Can any one ?

    • There are many brands and models for you. But I would recommend you these two.

      1. Dell XPS 13 or Dell XPS 9350-1340SLV
      2. ASUS ZenBook UX330UA

  7. In terms of battery life and life span, which laptop is better between HP and Dell for a college student? Other suggestions are also allowed outside of Dell and HP.

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