Tag: Support
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How to create a useful help desk ticketing system?
Many businesses and companies worldwide have embraced the use of help desk ticketing systems to solve most of their customer’s issues. A ticket is basically an inquiry or request that a customer/client submits to the help desk for assistance. A help desk ticketing system is essential for businesses. They keep track of all outstanding issues, […]
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Tech-related problems that may hinder your business success
Technology has dramatically improved the way companies in a wide range of niches and industries conduct business. However, when technology is not properly utilized, it can be a detriment and may impede operational growth. The reality is that all businesses today need to make full and proper use of technology and innovation to keep up […]