In recent years, Voice Artificial Intelligence or AI has come out as a groundbreaking technology transforming the field of customer support services. By tapping into the potential of AI and… [read more]
When dining out, we often focus on the food quality, the ambiance of the restaurant, and even the service provided by the staff. But what if I told you that… [read more]
Customer acquisition is one of the most effective and essential growth levers. It increases brand awareness, sales, and referrals and helps you retain your current customer base. But it can… [read more]
To grow your business, you need to attract new customers, which may be difficult, time-consuming, and costly. What you should do is to use effective strategies for retaining your present… [read more]
It’s reasonably common for a business owner to fixate on the simple acquisition of profit through reducing it to sales and other conversions. The objective is to bring in potential… [read more]
Regardless of the company size and turnover, all you need is to shorten the customer waiting time who is expecting to get served quickly. As a business owner, you don’t… [read more]
To compete with large and global business operations, you must investigate various cost-effective solutions for your type of business. Most small businesses, and even many medium-sized businesses, do not have… [read more]
Some technologies are helping the legal profession and process servers. These include artificial intelligence (AI), blockchain, and surveillance devices. They are helping with compliance and tackling regulations more effectively and… [read more]
A customer success strategy is essential to the long-term viability of any business. This article will outline some of the key factors that should be considered when designing a customer… [read more]
Your business can’t exist without customers. Regardless of which industry your company is in, you must draw in new customers and maintain loyal clientele if you want your business to… [read more]
You may be in situations where you are enjoying a lot of customers who come into the business but never return, it is all about their loyalty that you are… [read more]
Customer satisfaction is the aim of every business to maximize profits given the fierce competition in the market. Furthermore, customers’ knowledge and awareness have expanded tremendously recently, and so they… [read more]
Many businesses and companies worldwide have embraced the use of help desk ticketing systems to solve most of their customer’s issues. A ticket is basically an inquiry or request that… [read more]
In the initial stages of growing a business and keeping costs as low as possible (especially in this current climate!) the last thing you might be thinking of is hiring… [read more]
If you’re a small business owner, you likely have at least one thing in common with other entrepreneurs – you can see the big picture and visualize the future of… [read more]
Many experienced eCommerce professionals will tell you that customer retention is the key to long-term success in the increasingly-competitive eCommerce industry, and they would be right. However, customer retention is… [read more]
Nowadays, you can’t have a successful business if you’re not constantly communicating with your customers and your online audience by a convenient mode of communication i.e., call. It doesn’t really… [read more]